M+

Hospital Group ERP — KN_HPM

Government-configurable, multi-branch Hospital Group HIS/ERP. One patient identity, one longitudinal record, group-level rollups across every hospital branch, lab branch and collection point.

32 modules450 screensPakistan / UAE / Saudi configurableClinical + ERP + Academic + Government

6 screens · OV

Overview & Command Center

Enterprise command center for patient flow, operational alerts, approvals and cross-facility performance.

Executive Dashboard Hospital Operations Command Center My Worklist & Tasks Alerts & Escalations Approvals Inbox Global Patient & Transaction Search

29 screens · SA

Super Admin & Enterprise Setup

Country-configurable, facility-configurable setup with module activation, workflow design, tariffs, RBAC and audit.

14 screens · PR

Patient Registry / MPI

Single lifetime patient identity with MRN, identifiers, consent, duplicate control and longitudinal profile.

Patient Search New Patient Registration Patient 360 Profile Demographics & Contacts Identifiers & MRN History Family & Dependents Payer / Panel Profile Consent & Communication Preferences Allergies & Clinical Alerts Patient Documents Duplicate Candidate Review Merge / Unmerge Approval VIP / Sensitive Patient Access Patient Card & Label Printing

12 screens · AP

Online Appointments & Call Center

Omnichannel appointment booking, doctor availability, waitlists, self-arrival and no-show control.

Appointment Dashboard Find Specialty / Doctor Doctor Availability Calendar Book Appointment Call Center Booking Console Walk-In Slot Allocation Waitlist Management Reschedule / Cancel Appointment No-Show Management Self Check-In Kiosk Appointment Confirmation & Reminders Teleconsult Appointment Queue

15 screens · OP

OPD Management

High-volume outpatient journey from check-in and token through consultation, orders, prescription and follow-up.

OPD Dashboard OPD Queue Board Front Desk Check-In Nurse Vitals Station Doctor Consultation Workspace Clinical Note Editor Diagnosis & Problem List Clinical Orders E-Prescription Procedure & Certificate Advice Referral Creation Follow-Up Plan OPD Encounter Summary Doctor Productivity Report OPD Waiting Time Analytics

14 screens · ER

Emergency / ER

Rapid emergency registration, triage, resuscitation, observation, medico-legal and outcome management.

ER Command Board Rapid / Unknown Patient Registration Triage Assessment Resuscitation Bay Board ER Encounter Workspace Emergency Orders Observation Bay Board Consult & Referral Medico-Legal Case Record Mass Casualty Mode ER Transfer Center Admission from ER ER Discharge / LAMA / Death ER KPI Dashboard

12 screens · IP

IPD Admission & Discharge

Admission requests, authorization, bed allocation, inpatient care coordination and discharge clearance.

Admission Request Worklist Admission Desk Console Deposit / Authorization Check Bed Selection & Reservation Admission Assessment Inpatient Care Plan Daily Orders & Progress Discharge Planning Clearance Dashboard Discharge Summary Final Discharge & Follow-Up Readmission Review

14 screens · WB

Ward & Bed Management

Live ward census, room sharing, bed status, nursing station, diet, transfer, charging and housekeeping linkage.

Enterprise Bed Board Ward Dashboard Nursing Station Ward Patient Census Bed Transfer / Swap Room Upgrade / Downgrade Bed Status History Nursing Notes Medication Administration Record Diet & Nutrition Orders Ward Consumables Shift Handover Discharge Checklist Bed Occupancy Analytics

11 screens · CC

ICU / CCU / ECU / NICU / PICU

Critical care bed, device, nurse-ratio, monitoring, alerts and step-down management.

Critical Care Dashboard ICU Bed Board Critical Care Admission Device Availability Nurse-to-Bed Ratio Monitor Critical Care Flowsheet Ventilator Chart Critical Alerts Daily Intensivist Review Step-Down / Transfer Critical Care Outcome Analytics

18 screens · OT

Operation Theatre / Surgery

End-to-end surgery planning from request and authorization through anesthesia, implant traceability and recovery.

OT Dashboard Surgery Request Worklist OT Scheduler Pre-Anesthesia Assessment Surgical Consent Financial Authorization Surgery Team Allocation Equipment & Implant Reservation Pre-Op Safety Checklist Intra-Operative Record Anesthesia Record Implant & Consumable Usage Specimen Handover PACU / Recovery Board Post-Op Orders Surgical Notes OT Cancellation Management OT Utilization Analytics

21 screens · LB

Laboratory LIS

Order-to-report laboratory operations with barcode, chain of custody, analyzer, QC, approval and TAT.

14 screens · RD

Radiology RIS / PACS

Imaging order, modality scheduling, safety screening, technologist worklist, reporting and critical findings.

RIS Dashboard Imaging Order Entry Modality Scheduler Radiology Safety Screening Contrast Consent Technologist Worklist Study Completion PACS Study Link Report Dictation Radiologist Approval Critical Finding Alert Report Amendment Radiology TAT Dashboard Modality Utilization Report

14 screens · PH

Pharmacy & Medication

Formulary, prescription validation, dispensing, controlled drugs, returns and batch/expiry traceability.

Pharmacy Dashboard Formulary Master Prescription Queue Clinical Validation Outpatient Dispensing Batch & Expiry Selection Generic Substitution Controlled Drug Register Prescription Return / Cancellation IPD Pharmacy Request Ward Replenishment Near-Expiry Monitor Pharmacy Stock Position Pharmacy Revenue Report

12 screens · BB

Blood Bank

Donor-to-transfusion blood bank operations with screening, component inventory, crossmatch and reaction traceability.

Blood Bank Dashboard Donor Registration Donor Screening Blood Collection Component Preparation Blood Component Inventory Crossmatch Workbench Blood Reservation Blood Issue Transfusion Record Transfusion Reaction Blood Traceability Report

18 screens · BL

Billing & Revenue Cycle

Charge capture, invoice, receipt, deposits, packages, approvals, refunds and daily cash closing.

Revenue Cycle Dashboard Charge Capture Workbench Provisional Bill Final Invoice Receipt & Payment Patient Deposit Package Billing Discount Request Discount Approval Refund Request Refund Approval Write-Off Approval Cancellation / Reversal Cashier Shift Daily Cash Closing Accounts Receivable Aging Doctor Share Calculation Revenue Analytics

15 screens · CL

Claims / Government / Panel

Eligibility, preauthorization, claim submission, denials, resubmission, remittance and panel reconciliation.

Claims Dashboard Payer Contract Master Eligibility Verification Preauthorization Workbench Claim Preparation Supporting Document Checklist Claim Submission Queue Claim Status Tracking Rejection / Denial Workbench Claim Resubmission Remittance Advice Panel Reconciliation Government Subsidy Case Social Welfare / Zakat Eligibility Claims Denial Analytics

22 screens · IN

Inventory & Procurement

Item, vendor, purchasing, GRN, batch/expiry, stock issue, transfer, consumption and replenishment.

16 screens · FN

Finance & Accounting

General ledger, AR/AP, banking, tax, cost centers, period close and branch profitability.

Finance Dashboard Chart of Accounts GL Mapping Rules Journal Entry Accounts Receivable Accounts Payable Vendor Payment Bank Reconciliation Tax Configuration Cost Center Ledger Budget & Variance Revenue Recognition Doctor / Consultant Payable Period Closing Financial Statements Branch Profitability

14 screens · HR

HR & Staff Management

Employee and practitioner master, credentials, privileges, contracts, attendance, leave and payroll interface.

HR Dashboard Employee Master Practitioner Profile Credentials & Licenses Clinical Privileges Employment Contract Visiting Consultant Profile Attendance Summary Leave Management Training & Certification Credential Expiry Alerts Payroll Interface HR Document Checklist Workforce Analytics

12 screens · RS

Rostering & Shifts

Doctor sessions, nursing and support-staff shift planning with minimum staffing, leave coverage and overtime.

Roster Dashboard Doctor Session Templates Doctor Day Calendar Shift Planner Nurse Allocation OT Team Roster On-Call Roster Leave Coverage Overtime Approval Staffing Gap Alerts Publish Roster Roster Compliance Report

10 screens · HK

Housekeeping & Cleaning

Bed, ward, OT and area cleaning tasks with SLA, infection cleaning and supervisor inspection.

Housekeeping Dashboard Cleaning Task Board Bed Cleaning Task Ward / Area Cleaning Schedule OT Cleaning Task Terminal / Isolation Cleaning Staff Assignment Cleaning SLA Monitor Supervisor Inspection Cleaning Supplies

11 screens · BM

Biomedical Assets & Maintenance

Biomedical asset register, calibration, preventive maintenance, breakdowns, AMC and device availability.

Asset Dashboard Asset Register Biomedical Equipment Profile Preventive Maintenance Schedule Breakdown Ticket Calibration Management Warranty / AMC Contract Device Allocation Equipment Downtime Spare Parts Issue Maintenance Compliance Report

10 screens · DM

Document Management

Versioned clinical, patient, HR and SOP documents with approval, signatures, access and retention.

Document Dashboard Enterprise Document Library Patient Documents Encounter Documents SOP & Policy Library Document Version History Document Approval Workflow Digital Signature Retention & Legal Hold Document Access Audit

13 screens · QS

Quality, Safety & Infection Control

Incidents, complaints, infection surveillance, audits, CAPA, M&M and accreditation evidence.

Quality Dashboard Incident Reporting Patient Complaint Management Infection Surveillance Notifiable Disease Register Mortality & Morbidity Review CAPA Management Clinical Audit Plan Audit Findings Accreditation Evidence Medication Safety Hand Hygiene Audit Quality KPI Dashboard

15 screens · AM

Academic Medicine

Programs, students, residents, faculty, rotations, logbooks, assessments and competencies.

Academic Dashboard Program & Course Setup Student Master Resident / Fellow Profile Faculty Profile Rotation Planner Supervisor Allocation Student Attendance Clinical Logbook Procedure / Case Log Assessment & Feedback Competency Matrix Progression Decision Teaching Schedule Patient Privacy Approval

13 screens · RE

Research & Ethics

Research proposals, IRB/ERC, participant consent, study visits, deviations, adverse events, grants and publications.

Research Dashboard Research Proposal Protocol Registry IRB / ERC Review Participant Registry Research Consent Tracking Study Visit Calendar Protocol Deviation Adverse Event Reporting Grant Management Publication Registry Principal Investigator Profile Research Compliance Dashboard

15 screens · PT

Patient Portal & CRM

Patient-facing appointments, reports, bills, telehealth, home sample, complaints, feedback and notifications.

Patient Portal Home My Profile Family & Dependents My Appointments My Reports My Prescriptions Bills & Online Payments Book Home Sample Join Teleconsultation Feedback & Suggestions Raise Complaint Complaint Tracking Notifications Center My Documents CRM Case Console

8 screens · MR

Medical Records Department

Clinical record completeness, coding, release of information, scanning and chart-deficiency control.

MRD Dashboard Record Completion Worklist Chart Deficiency Review Diagnosis & Procedure Coding Release of Information Request Record Scanning & Indexing Archived Record Request MRD Audit Report

11 screens · CN

Referral, Telehealth & Home Services

Referral center, inter-facility transfer, virtual care, second opinion, home nursing and home sample routes.

Referral Center Dashboard Create Referral Referral Acceptance Inter-Facility Transfer Virtual Clinic Workspace Remote Second Opinion Tele-ICU Request Home Nursing Booking Home Service Route Board Mobile Payment & Collection Referral Outcome Report

10 screens · IX

Integrations & Interoperability

HIE, eClaims, FHIR, PACS, analyzer, payment and messaging integrations with retries and audit.

Integration Dashboard HIE Message Monitor eClaims Integration Queue FHIR Resource Mapping Lab Analyzer Interface PACS Integration Monitor Payment Gateway Transactions SMS / WhatsApp / Email Gateway Integration Error Workbench API Audit Log

19 screens · BI

Analytics & BI

Role-based operational, clinical, financial, academic and government performance dashboards.

Executive Performance OPD Analytics ER Analytics IPD Analytics Bed Occupancy Analytics Critical Care Analytics OT Analytics Laboratory Analytics Radiology Analytics Pharmacy Analytics Revenue & Finance Analytics Claims Analytics Inventory Analytics Workforce Analytics Quality & Infection Analytics Academic Analytics Research Analytics Government & Statutory Reporting Integration Health Dashboard

12 screens · SG

Security, Audit & Governance

Role access, break-glass, sensitive records, change history, legal hold and access review.

Security Dashboard Role Access Matrix Branch & Department Access Sensitive Patient Policy Break-Glass Access Break-Glass Review Patient Record Access Log Financial Reversal Audit Configuration Audit Master Data Change Audit Legal Hold Management Security Incident Review